 |
 |
 |
 |
24/7 Support
|
|
|
|
Service Availability Monitoring
|
|
|
|
Unlimited Remote Control Support
|
|
|
|
Unlimited Phone Support
|
|
|
|
Unlimited On-site Support
|
|
|
|
Emergency After Hours Support
|
|
|
|
| Monthly On-site Support |
|
Scheduled
|
Scheduled
|
Maintenance
|
|
|
|
Microsoft Patch Mangement
|
|
|
|
| Event Log Monitoring
|
|
|
|
| Log File Maintenance
|
|
|
|
| Drive Space Monitoring
|
|
|
|
Printer Setting Management
|
|
|
|
Quarterly On-Site Maintenance
|
|
|
|
Security
|
|
|
|
User Account Administration
|
|
|
|
File Sharing Permission Administration
|
|
|
|
Anti-Virus Support
|
|
|
|
Security Administration
|
|
|
|
Anti-Virus Software Provided
|
|
|
|
Server Application Management
|
|
|
|
Microsoft Exchange Maintenance & Administration
|
|
|
|
Basic Monitoring & Administration
|
|
|
|
Quick Rescue Backup
|
|
|
|
Database & Critical Application Support
|
|
|
|
|
